Tenant FAQs

+ How can I apply for a property you have listed?

You can apply for a propety by following this link and selecting/ or writing the property into the drop down menu

+ How should problems during a tenancy be reported?

Reporting Maintenance Issues: If you encounter any problems or maintenance issues during your tenancy, you should report them promptly to ensure they are addressed in a timely manner.

How to Report: You can report maintenance issues by visiting the Maintenance Portal. Here, you will find detailed instructions on how to submit a maintenance request.

Information to Include: When reporting a problem, be sure to include:

  • Your name and contact information
  • The property address
  • A detailed description of the issue
  • Any relevant photos or videos

+ How do I end a fixed-term tenancy?

Expiry of Fixed Term Tenancy: Under the Residential Tenancies Act, if a fixed-term agreement is for longer than 90 days, the tenancy will automatically become a periodic tenancy when it ends. If a tenant doesn't wish to continue their tenancy beyond the fixed term, they must give at least 28 days' notice before the fixed term ends.

Tenant Ending a Periodic Tenancy: To end a periodic tenancy, the tenant needs to provide a minimum of 28 days' notice at any time.

Sending Notice: If a tenant wishes to end their fixed-term tenancy on its expiry date or end their periodic tenancy, 28 days' notice can be sent to: mckenzie@propertypartner.co.nz

Notice Period Start: The notice period does not start until the next day after it's received. For example, if a notice was emailed on Monday before 5pm, the 28-day notice period would start from Tuesday.

For more detailed information on ending a tenancy, you can visit the following resources: